What we do

Corporate Background

IE Online

Document Delivery


Founded in 1985, Information Express (IE) has become the leader in finding innovative, customized solutions for institutional document delivery needs. A full service company specializing in the fast, accurate and competitively priced delivery of published articles for all industries, IE is the document provider of choice for a host of U.S. Fortune 500 companies and major academic institutions.

IE serves the needs of more than 1,000 corporate clients representing approximately one million end-users through four types of sources:

Holdings List - Article order requests are filled within one day.

  • Includes core journals covering the fields of science, technology and medicine, as well as all aspects of business and management.

California Sources - 80% of article order requests are filled within one day, and 90% within 48 hours.

  • Includes the Stanford University Libraries and the University of California Library system, including UC Berkeley and UC San Francisco.

Special Sources - Article order requests from these sources are filled same day or within 72 hours.

  • Includes Linda Hall, National Library of Medicine, Canada Institute for Scientific and Technical Information. Article order requests from the Special Conference Proceedings collection are filled same day or within 48 hours.

Outside Sources - Article order requests from these sources are subject to availability.

  • Include sources such as publishers, vendors, authors, associations and international libraries.

Information Express has built its strong reputation as an industry leader upon providing flexible, resourceful and personalized customer service - designing customized services and procedures for libraries whenever possible. If you would like more information about our services, or would like to set up an account, please contact us at:

Voice: 650-812-3588
Internet: [email protected]
Fax: 650-812-3573
Mail: 565 Middlefield Road
2nd Floor
  Menlo Park, CA 94025-3443


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