What we do

Corporate Background

IE Online

Document Delivery


Sources and Collections
IE's extensive sources and collections cover the fields of science, technology, and medicine, as well as aspects of business and management. They include a core journal collection, California sources such as Stanford University Library and the University of California Library system; special sources such as Linda Hall, National Library of Medicine, Canada Institute for Scientific and Technical Information (CISTI), and special conference proceedings; and outside sources such as publishers, vendors, authors, associations, and inter-national libraries. IE locates all published materials in the public domain.

Document Delivery
Depending on availability, article reprints from IE holdings, plus 80% of its California sources, are shipped the same or next day. All clients receive customized reports on turnaround time, order status, and most requested titles. IE offers a variety of special services, such as Rush Service and Book Loans, plus custom formatted invoices to suit individual tracking and accounting requirements.

IE Online TOC Service
IE's online document ordering and alerting service, IE OnlineSM, is accessible via the web at www.ieonline.com. Introduced in January 1995, it was named one of the best new products at Online '95. IE Online lets individuals and institutions search and browse the Table of Contents (TOC) from more than 20,000 journal titles and order article reprints from any of the titles listed. Users may also set up Alert accounts to profile journal titles of interest - receiving notification via e-mail or the web of new issues as soon as they become available.

IE Online Redirect Service
IE Online Redirect Service lets libraries put their holdings up online, and match them against the requests for articles that are indexed in IE's Table of Contents database. Article requests may be filled by IE or redirected back to the requester's library, or routed to a designated third party. Redirect Service is designed to maximize the use of a library's own subscriptions, providing the fastest and most efficient service to the end-user. In April 1997, IE introduced volume discounts for redirect usage - helping libraries to reduce the cost of document delivery.

Customization Services
Designed to be the ultimate customized information solution, IE Online is a flexible system that can be modified to resemble a library's look and feel, and mirror its functionality. Custom features include a library's logo, graphics, and web site links, order and help screens, as well as its reporting and work flow requirements. Customization helps libraries enhance their profile and reach within their company or university.

Voice: 650-812-3588
Internet: [email protected]
Fax: 650-812-3573
Mail: 565 Middlefield Road
2nd Floor
  Menlo Park, CA 94025-3443


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